AVA's training equality and diversity policy
AVA complies with all legal obligations under The Equality Act
2010. AVA, comprising the Board of Trustees and its employees, is
committed to providing equality of opportunities.
How do we ensure
attendees to any of our training courses, workshops or events are
treated equally and have equal opportunity to participate
Delegates are asked upon booking their place on a training/event
whether they have any special requirements. This may include
medical requirements, access needs, mobility issues etc. When a
requirement is declared, AVA takes all reasonable measures
necessary to ensure that the learner is accommodated.
AVA's training and events venues are always accessible to
individuals with mobility or access needs.
AVA ensures provision can be made for learners of faith whether
dietary provision, providing prayer provision or ensuring dates do
not prohibitively coincide with major religious festivals.
Reasonable adjustments will be made
by AVA for learners who have physical or learning disabilities,
including production of large-print materials, interpreters,
hearing loop provision etc
Learners of any sex, sexual
orientation and gender assignment are all welcome on AVA's
All AVA trainers are asked to take
responsibility for the promotion of respect, equality and diversity
in the delivery of all training sessions as well as encouraging
delegates to do the same with each other. It is essential to
challenge behaviours and opinions where necessary whilst
maintaining an open and informal environment.
Trainers are asked to set up group
agreements at the beginning of training; ensuring that they are
providing a safe and secure space for delegates.
How do we ensure the
content of training courses, workshops or events incorporate
AVA is aware that for many of our
learners, English is not their first language and so our training
courses aim to use as simple language as possible and refrain from
using English language colloquialisms.
As our learners require no formal
educational qualifications to attend our courses we are aware that
literacy levels can vary. Our training courses aim to use as simple
language as possible and provide clear instructions using a variety
of methods. Where possible, written material will be
discussed or expressed verbally in the training.
AVA ensures that our examples and case studies used in our
courses demonstrate the diversity of clients that practitioners
AVA ensures that any directories we
provide include a wide range of organisations that provide support
and advice to diverse groups.
How do we ensure we
plan and design our assessed courses to give every learner an
equal opportunity to pass the course?
AVA staff ensure various learning styles are incorporated into
our training courses.
AVA uses differentiation techniques where possible; providing
different learners with different tasks to best suit them whilst
still meeting the same criteria.
AVA's resubmissions policy allows learners to resubmit work up
to three times (excluding the original) without it compromising the
Course support sessions are provided so that learners can raise
issues with their tutor, throughout the duration of the course.
Assessment tasks are flexible and thus can be changed to
incorporate a learner's needs eg. a learner could complete all
What safeguards does AVA have in place to ensure the
above actions are taking place?
AVA provides an evaluation form and diversity monitoring form
for all its courses, events and workshops to identify any issues
with the provision of equal opportunities and reaching a diversity
Trainers and assessors are :
measured on their awareness of equality and diversity issues
within recruitment procedures
bound by AVA's equality and diversity policy and non-adherence
to the policy is a disciplinary offence
involved in work which requires knowledge of equality and
diversity issues and legislation change on a regular basis
invited to attend an annual workshop on equalities and diversity
issues held internally by AVA.
AVA has an organisational equality & diversity policy that
includes sections on:
Adhering to legislation
Treatment of employees
Services we support
Trainers and delegates.
All assessed courses are internally verified to ensure that:
Learning materials include diverse groups and diverse learning
Assessment tasks incorporate differentiation
Learners have been assessed equally
Any issues on equality and diversity have been recorded and
Our complaints policy is accessible
Delegates have been encouraged to treat each other equally.
AVA reserves the right not to
provide services to clients who act in ways which contravene this
policy and infringe the rights of others.
AVA's service users who wish to complain about the operation of
this policy are asked to request a Complaints Record Form
from the Training & Events Coordinator.
 AVA's assessed courses are
accredited by Open College Network (London Region).